Your basket total must be over £150 before the finance option will be available. To apply you must: • Be over 18 years of age • Be a UK resident for at least 3 years • Have a UK bank account that can accept direct debits • Have your credit or debit card registered to your home address • Have a stable income whether through permanent employment or other means (Pension, Disability Allowance, etc.) • Understand that there will be a credit check performed when you submit your application. • Be able to accept delivery at the registered billing address. If you are unable to accept delivery to the address in your application, we are unable to offer you a Financing payment option.
1. Add your products to the basket. Your basket value must be at least £150 for the finance option to apply. 2. When you get to the checkout, please select Duologi 0% Interest Instalments, powered by Divido, select the repayment plan that suits you and 'Continue to Review', double check your details on the next page and 'Continue with Duologi'. 3. Enter your details into the application form. 4. You will normally get a decision from Duologi instantly. In case your application doesn't get approved instantly, don't panic. 5. Complete the e-signature. 6. You will receive an Order Confirmation from us and we'll despatch your order for delivery on the date you selected at checkout. If your delivery postcode falls outside of our 48 hour network, we will advise you of the next available delivery date. 7. You will receive an email from Duologi including a pdf copy of your signed financial agreement. 8. Please note: We can only deliver to the billing address used in the finance application.
During Duologi’s secure application process you will be asked to provide some basic personal details such as your marital, residential and employment status. You will also need to have your bank account details handy and possibly your credit or debit card information for ID verification. Please enter your details carefully as mis-typing information means automatic checks fail and this can slow down the process.
Our application process typically lasts 5-10 minutes from start to finish should you be accepted. Once approval comes through, your purchase will then be complete.
We are sorry to hear that your application was refused. There are many different reasons that this may have happened. Unfortunately, we are unable to find out these reasons on your behalf. If you would like more information about the status of an application or why a decision was made, please contact our Finance Partners Duologi. You can contact them by phone on: 0345 5211 666 or email them on: firstname.lastname@example.org
When an application is referred this is usually because there is some information that is not able to be verified immediately. Once an application has been referred the information is manually verified by an Agent and a decision is made. Normally this is done within 15-30 minutes. During the evenings and weekends, the decision usually comes through the next working day.
No. Your shipping address must be the same as your registered billing address when paying using finance. If you are unable to ship to your billing address, we are not able to offer you a financing payment option. Please select an alternate payment option.
Yes. There will be a credit inquiry on your credit report, which means there will be an entry on your credit report that indicates you applied for credit. This is known as a “hard check”.
You have the right to withdraw from your Finance agreement up to 15 days following the signing of the credit agreement. You will still be in a contract of purchase for the goods. Please contact us to arrange alternative payment, or to arrange the safe return of the goods and we will contact Duologi.
Registered Business Name: Specialist Lending Limited t/a Duologi; Authorisation & Regulation: Authorised and regulated by the Financial Conduct Authority Business Registered Address: Registered Office Oaktree Capital Management Verde, 10 Bressenden Place, London, United Kingdom, SW1E 5DH.
Finance options are provided by Specialist Lending Limited t/a Duologi who is authorised and regulated by the Financial Conduct Authority
Registered office: 10 Bressenden Place, London, SW1E 5DH, United Kingdom.
Finance available subject to age and status. Terms and conditions apply.