YOUR RESPONSIBILITIES
In order for this Warranty to apply, the Mattresses must be used on a firm, solid-surface, such as a bed base that is structurally capable of supporting the weight of the Mattress and user(s) for the entirety of its use.
You must return your Mattress or Mattress Cover and show proof of original purchase. In years 10+, You will be responsible for a £65 shipping fee, each way, associated with shipping replaced or repaired Mattress/Mattress Cover. This fee will be waived upon Nectar’s confirmation of a Defect in materials or workmanship. At Nectar’s option, Nectar may authorise you to provide photo evidence of defect in lieu of retuning the Mattress.
HOW TO MAKE A MATTRESS WARRANTY CLAIM
Nectar Sleep Ltd, 100 Avebury Boulevard, Milton Keynes, Buckinghamshire, MK9 1FH.
returns@nectarsleep.co.uk
MATTRESS WARRANTY LIMITATIONS, DISCLAIMERS, AND LIMITATION OF LIABILITY
This warranty gives you specific legal rights, and you may also have other rights under specific legislation.
To the extent permitted by law, this warranty and the remedies set forth herein are exclusive and in lieu of all other warranties, remedies and conditions, whether oral, written, statutory, express or implied, including without limitation, warranties of fitness for a particular purpose. In so far as such warranties cannot be disclaimed, Nectar limits the duration of such warranties to the maximum duration for implied or statutory warranties provided by statute.
Nectar limits the remedies for such warranties to, at Nectar’s option, the repair or replacement of the Mattress/Mattress Cover described here into the maximum extent permitted by applicable law and except as set forth in this limited warranty, in no event will Nectar or its suppliers be liable for procurement of substitute products or other special, incidental, consequential or indirect damages arising out of or related to the Mattress or Mattress Cover or its use by you or any third party, whether under theory of contract, tort (including negligence), indemnity, product liability or otherwise. This limitation will apply even if Nectar has been advised of such damages and notwithstanding the failure of essential purpose of any limited remedy. Nectar’s total liability will not exceed the purchase price paid for the Mattress or Mattress Cover giving rise to such liability.
GOVERNING LAW
This Limited Warranty will be governed by the laws of England.
WARRANTOR
Nectar Sleep Ltd, 100 Avebury Boulevard, Milton Keynes, Buckinghamshire, MK9 1FH.