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We Answer The Top 10 Most Asked Questions When Buying A Mattress Online

At Nectar, we believe that better sleep makes all the difference. That’s why our driving mission is to give you the best sleep at the best value.

We Answer The Top 10 Most Asked Questions When Buying A Mattress Online

At Nectar, we believe that better sleep makes all the difference. That’s why our driving mission is to give you the best sleep at the best value.

What If I Don't Really Need A New Mattress?

ANSWER: Be honest – do you even know the brand of mattress you’re sleeping on?!

Studies say that you should replace your mattress once every 5-10 years, 7-8 being prime time to begin thinking about replacements. Depending on the quality of your mattress, whether or not you share it, if pets sleep on it, and how often you rotate it, a mattresses' lifespan depends on a variety of factors. Rotating mattresses can increase their lifespan, as well as switching sides and changing positions. But when it becomes uncomfortable to lay on, it may be time to bite the bullet.

Is your mattress older than 5 years?

Try a Nectar mattress today!

What If I Don't Really Need A New Mattress?

ANSWER: Be honest – do you even know the brand of mattress you’re sleeping on?!

Studies say that you should replace your mattress once every 5-10 years, 7-8 being prime time to begin thinking about replacements. Depending on the quality of your mattress, whether or not you share it, if pets sleep on it, and how often you rotate it, a mattresses' lifespan depends on a variety of factors. Rotating mattresses can increase their lifespan, as well as switching sides and changing positions. But when it becomes uncomfortable to lay on, it may be time to bite the bullet.

Is your mattress older than 5 years?

Try a Nectar mattress today!

1,000,000+ Happy Sleepers

1,000,000+
Happy Sleepers

When you snooze on a Nectar mattress, you can’t lose. But don’t take our word for it. Hear it from our happy customers.

Fantastic, We Love It!
 

First 3 nights my good lady found it a challenge to get a good night sleep. But, now she sleeps like a log and finds it really comfy. Me I am a larger male and I no longer take pain killers just to sleep through the night without back ache.
Overall best money I have spent in many a year. Thank you Nectar Sleep.

Gary

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



The Mattress Is Excellent
 

The mattress is excellent, very firm and keeps you cooler than the Emma mattress that we had on trial and sent back. This mattress has improved my back pain by providing a lot more support than other mattresses we have tried.

Rachel B

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



I'm Amazed With My Mattress
 

I was always waking up with back and neck pain but thanks to nectar sleep mattress I no longer wake in any pain and I have the best night sleeps now.

Thank you nectar sleep!

Emily P

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



Comfortable & Supportive
 

Very comfortable and supportive mattress, really beneficial if you are having back issues. More firmer and supportive thank the Emma mattress we had previously.

I would highly recommend this mattress.

Rachel

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



Helped my wife's bad back

My wife has had awful back pain for many years and we have cycled through many beds. My Nectar, 90 days in now, has given her pain free sleep that the Casper, Sleep Number and many spring mattresses did not.

Lindsey D

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



A Great Night's Sleep
 

We purchased the Nectar mattress after a bad experience with getting our Emma mattress delivered. We had swift delivery and it is the most comfy mattress we have ever slept on. We love going to bed now.

L Groves

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



Best Night's Sleep In Years!
 

Have a lot of musculoskeletal issues and nerve pain. My husband is a very hard working night-shift staff nurse and needs a good sleep in the morning when he gets home. One word.... Bliss!!

Money invested in our health, something you can never spend enough on.

Liz P

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



Emma vs Nectar
 

This year I've bought an Emma mattress and a Nectar mattress and undoubtably the Nectar is the most comfortable. In fact it was comfy from the 1st night whereas Emma took about 2 weeks to get used to and my partner always woke with aches.

Therefore I'd go for Nectar every time.

Alyson E

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



1,000,000+ Happy Sleepers

1,000,000+
Happy Sleepers

When you snooze on a Nectar mattress, you can’t lose. But don’t take our word for it. Hear it from our happy customers.

Fantastic, We Love It!
 

First 3 nights my good lady found it a challenge to get a good night sleep. But, now she sleeps like a log and finds it really comfy. Me I am a larger male and I no longer take pain killers just to sleep through the night without back ache.
Overall best money I have spent in many a year. Thank you Nectar Sleep.

Gary

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



The Mattress Is Excellent
 

The mattress is excellent, very firm and keeps you cooler than the Emma mattress that we had on trial and sent back. This mattress has improved my back pain by providing a lot more support than other mattresses we have tried.

Rachel B

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



I'm Amazed With My Mattress
 

I was always waking up with back and neck pain but thanks to nectar sleep mattress I no longer wake in any pain and I have the best night sleeps now.

Thank you nectar sleep!

Emily P

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



Comfortable & Supportive
 

Very comfortable and supportive mattress, really beneficial if you are having back issues. More firmer and supportive thank the Emma mattress we had previously.

I would highly recommend this mattress.

Rachel

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



Helped my wife's bad back

My wife has had awful back pain for many years and we have cycled through many beds. My Nectar, 90 days in now, has given her pain free sleep that the Casper, Sleep Number and many spring mattresses did not.

Lindsey D

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



A Great Night's Sleep
 

We purchased the Nectar mattress after a bad experience with getting our Emma mattress delivered. We had swift delivery and it is the most comfy mattress we have ever slept on. We love going to bed now.

L Groves

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



Best Night's Sleep In Years!
 

Have a lot of musculoskeletal issues and nerve pain. My husband is a very hard working night-shift staff nurse and needs a good sleep in the morning when he gets home. One word.... Bliss!!

Money invested in our health, something you can never spend enough on.

Liz P

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



Emma vs Nectar
 

This year I've bought an Emma mattress and a Nectar mattress and undoubtably the Nectar is the most comfortable. In fact it was comfy from the 1st night whereas Emma took about 2 weeks to get used to and my partner always woke with aches.

Therefore I'd go for Nectar every time.

Alyson E

Verified TrustPilot Review

Brianna G. Verified Buyer

 
 
 

Brianna G. Verified Buyer



What If I Don't Like This Mattress And I'm Stuck With It?

ANSWER: You never really know how you feel about your mattress until it’s been with you through the ever-changing weather and seasons, unpredictable circumstances such as working late, having to work early, midday naps, wanting to sleep till noon, or being back after a 2-week vacation, and most importantly… living life how it’s actually lived when your partner is tossing and turning, your kids having nightmares and crashing with you (and your pets too). With Nectar, you have 365 days and nights to confidently say yes to spending your money on it.

And if you decide it’s not right for any reason… Returning it is as easy as an email.

Try a Nectar for 365 nights!

What If I Don't Like This Mattress And I'm Stuck With It?

ANSWER: You never really know how you feel about your mattress until it’s been with you through the ever-changing weather and seasons, unpredictable circumstances such as working late, having to work early, midday naps, wanting to sleep till noon, or being back after a 2-week vacation, and most importantly… living life how it’s actually lived when your partner is tossing and turning, your kids having nightmares and crashing with you (and your pets too). With Nectar, you have 365 days and nights to confidently say yes to spending your money on it.

And if you decide it’s not right for any reason… Returning it is as easy as an email.

Try a Nectar for 365 nights!

What If I Want To Feel It Before I Buy It?

ANSWER: We believe you should try it before committing. That’s why we give you a whole year to really feel it out.  

What If I Want To Feel It Before I Buy It?

ANSWER: We believe you should try it before committing. That’s why we give you a whole year to really feel it out.  

Are Memory Foam Mattresses Just A Trendy Fad?

ANSWER: First off, let us explain just what exactly a memory foam mattress is…

Memory foam was created in the 1960s with an objective of helping astronauts. It is made from a special material known as viscoelastic which is known for its high energy absorption and softness.

The mattress combines springs or support foam with a memory foam surface which rely on body heat to get in the right shape of the user and support his/her structure. In addition to that, it has no sudden retractions and usually bounces back slowly upon the pressure removal.

This provides the right support to the body of the user even as they are getting up and do not end up pulling a muscle or twisting their wrists.

Now that you know the cool history behind this high-tech material, our memory foam mattresses are able to distribute your weight around the mattress so you sleep cool and keep you sleeping soundly with full support, while also minimizing motion transfer. Don’t believe it?

See our awards!

 

Are Memory Foam Mattresses Just A Trendy Fad?

ANSWER: First off, let us explain just what exactly a memory foam mattress is…

Memory foam was created in the 1960s with an objective of helping astronauts. It is made from a special material known as viscoelastic which is known for its high energy absorption and softness.

The mattress combines springs or support foam with a memory foam surface which rely on body heat to get in the right shape of the user and support his/her structure. In addition to that, it has no sudden retractions and usually bounces back slowly upon the pressure removal.

This provides the right support to the body of the user even as they are getting up and do not end up pulling a muscle or twisting their wrists.

Now that you know the cool history behind this high-tech material, our memory foam mattresses are able to distribute your weight around the mattress so you sleep cool and keep you sleeping soundly with full support, while also minimizing motion transfer. Don’t believe it?

See our awards!

 

Award-Winning Mattress
For A Better
Night’s Sleep

Real Homes

Real Homes Loves

“The Nectar comes with an unprecedented 365-night trial period. No other memory foam mattress company is quite so generous on the ‘peace of mind’ front.”

Good Housekeeping Institute

Climate Neutral Mattress

“The Nectar mattress is substantial and sturdy in design, comfortable and luxurious to sleep on.”

Ideal Home

Ideal Home Approved

“A phenomenal 365-day trial trumpets the fact that Nectar is so sure that once its memory foam mattress is on your bed, it is unlikely to leave.”

The Independent

Indy Best

“Nectar Sleep also stands out for being the first and only mattress company in the UK to be climate neutral all emissions are offset.”

What If This Mattress Doesn't Last?

ANSWER: You can count on this, it WILL. Mattresses are proven to last 5-10 years. If you decide the Nectar Life isn’t for you:

You can call us! Nectar will help you find a local donation centre for your mattress and we’ll send you a refund, in whatever form you paid for it.

Order Your Nectar Mattress With Our Forever Warranty™

What If This Mattress Doesn't Last?

ANSWER: You can count on this, it WILL. Mattresses are proven to last 5-10 years. If you decide the Nectar Life isn’t for you:

You can call us! Nectar will help you find a local donation centre for your mattress and we’ll send you a refund, in whatever form you paid for it.

Order Your Nectar Mattress With Our Forever Warranty™

What If I Pick The Wrong Online Mattress Brand?

ANSWER: Well, not to toot our own horn here but we are the best. 😉 BUT just to show you how we stack up against others in the industry, here’s a simple graph showing you.

ANSWER: Well, not to toot our own horn here but we are the best. 😉 BUT just to show you how we stack up against others in the industry, here’s a simple graph showing you.

MATTRESS

MATTRESS


Online
Stores

High St.
Stores

Real
Memory
Foam

9cm

0 or
< 9cm

0 or
< 9cm

Cooling
Cover

Yes

Some

No

Made in
the UK

Yes

Some

Some

No Harmful
Chemicals

Yes

Some

Some

Climate
Neutral

Yes

No

No


Online Stores

High St. Stores

Real Memory Foam

9cm

0 or < 9cm

0 or < 9cm

Cooling Cover

Yes

Some

No

Made in the UK

Yes

Some

Some

No Harmful Chemicals

Yes

Some

Some

Climate Neutral

Yes

No

No

BENEFITS

BENEFITS


Online
Stores

High St.
Stores

Home
Trial **

365 Days

77 - 200
Days

No

Warranty
**

Forever

10 - 15
Years

10 - 15
Years

Nominated
Delivery
Date

Yes

Few

No

Removal &
Recycling

Yes

Few

No


Online Stores

High St. Stores

Home Trial **

365 Days

77 - 200 Days

No

Warranty **

Forever

10 - 15 Years

10 - 15 Years

Nominated Delivery Date

Yes

Few

No

Removal & Recycling

Yes

Few

No

*Price compares Nectar double mattress vs other leading brands double mattress with bundle savings and discounts applied. Correct as of 03/03/2021.
**Additional terms and conditions apply.

What If My Purchase Isn't Protected?

ANSWER: Lucky for you, it is! We get it, it’s a big purchase; that’s why we have you covered.

 

What If My Purchase Isn't Protected?

ANSWER: Lucky for you, it is! We get it, it’s a big purchase; that’s why we have you covered.

 

What If I Want To Return My Mattress?

ANSWER: Rest assured, you won’t need to roll it back into the box.

Simply, contact us to make your return within the 365-Night Home Trial period and we’ll take care of the rest.

“Even though the mattress didn’t work for me, I was able to email customer service and they replied two days later. They refunded my full purchase amount and scheduled pickup with such ease! I am grateful for that! The whole process of returning the mattress was smooth and prompt.” - Ashara L.

What If I Want To Return My Mattress?

ANSWER: Rest assured, you won’t need to roll it back into the box.

Simply, contact us to make your return within the 365-Night Home Trial period and we’ll take care of the rest.

“Even though the mattress didn’t work for me, I was able to email customer service and they replied two days later. They refunded my full purchase amount and scheduled pickup with such ease! I am grateful for that! The whole process of returning the mattress was smooth and prompt.” - Ashara L.

Do I Have To Buy A Bunch Of Stuff In Order To Set Up My Mattress?

ANSWER: We’re bed frame inclusive, all you need is your sleepy self and your Nectar. Place your mattress on any bed frame and enjoy those Z’s. It works!

If you don’t have any foundation yet, check out some of our favourites: Platform Bed Frame, Luxury Headboard Bed Frame and Ottoman Bed Frame

Do I Have To Buy A Bunch Of Stuff In Order To Set Up My Mattress?

ANSWER: We’re bed frame inclusive, all you need is your sleepy self and your Nectar. Place your mattress on any bed frame and enjoy those Z’s. It works!

If you don’t have any foundation yet, check out some of our favourites: Platform Bed Frame, Luxury Headboard Bed Frame and Ottoman Bed Frame

What If My Friends Get Super Jealous Of My New Nectar?

ANSWER: We hear it’s common for family and friends to start inviting themselves over just to see a Nectar in real life… Now we know you love guests, but we think you and your Nectar should have your alone time, you deserve it. If your mother-in-law is still pinning you for all the juicy Nectar details, refer her! Purchase your mattress and refer a friend!

What If My Friends Get Super Jealous Of My New Nectar?

ANSWER: We hear it’s common for family and friends to start inviting themselves over just to see a Nectar in real life… Now we know you love guests, but we think you and your Nectar should have your alone time, you deserve it. If your mother-in-law is still pinning you for all the juicy Nectar details, refer her! Purchase your mattress and refer a friend!

Choose A Better Mattress For A Better Night’s Sleep

We’re totally biased, of course, but we believe in our promise of better. The Nectar is made to the highest standards, with a forever warranty to prove it.

Independent experts and our customers love it. It’s a better choice for the planet. And you get an entire year to try it out – you can’t get better than that!

But, Most Importantly, You’re Going To Love Sleeping On It.

Choose A Better Mattress
For A Better Night’s Sleep

We’re totally biased, of course, but we believe in our promise of better. The Nectar is made to the highest standards, with a forever warranty to prove it.

Independent experts and our customers love it. It’s a better choice for the planet. And you get an entire year to try it out – you can’t get better than that!

But, Most Importantly, You’re Going To Love Sleeping On It.