Your basket total must be over £150 before the finance option will be available.
To be eligible to apply you must:
During Duologi’s secure application process you will be asked to provide some basic personal details such as your marital, residential, income and employment status.
You will also need to have your bank account details handy and possibly your credit or debit card information for ID verification.
Please enter your details carefully as mis-typing information means automatic checks may fail by not matching what is on file and this can slow down the process.
Our application process typically lasts around 5 minutes from start to finish should you be accepted. Once approval comes through, your purchase will then be complete and you will receive an Order Confirmation.
We are sorry to hear that your application was refused. There are many different reasons that this may have happened. Unfortunately, we are unable to find out these reasons on your behalf.
Generally, applications can be refused if the information you enter does not match the information on your credit file. Try to stay away from using your work email address or phone numbers. Check that you are entering your information in the format requested. Check for typos before submitting etc.
If you would like more information about the status of an application or why a decision was made, please contact our Finance Partners Duologi. You can contact them by phone on: 0345 5211 666 or email them on: email@example.com
When an application is referred this is usually because there is some information that is not able to be verified immediately by their automated checks.
Generally, applications can be refused if the information you enter does not match the information on your credit file. Try to stay away from using your work email address or phone numbers, check that you are entering your information in the format requested, check for typos before submitting etc.
Once an application has been referred the information is passed to be manually verified by an Agent and a decision is made. Normally this is done within 15-30 minutes.
During the evenings and weekends, the decision usually comes through the next working day.
No. Your shipping address must be the same as your registered billing address when paying using finance.
If you are unable to ship to your billing address, we are not able to offer you a financing payment option. Please select an alternate payment option.
Yes. There will be a credit inquiry on your credit report, which means there will be an entry on your credit report that indicates you applied for credit. This is known as a “hard check”.
You have the right to withdraw from your Finance agreement up to 15 days following the signing of the credit agreement.
You will still be in a contract of purchase for the goods. Please contact us to arrange alternative payment, or to arrange the safe return of the goods and we will contact Duologi.
Registered Business Name: Specialist Lending Limited t/a Duologi; Authorisation & Regulation: Authorised and regulated by the Financial Conduct Authority Business Registered Address: Registered Office Oaktree Capital Management Verde, 10 Bressenden Place, London, United Kingdom, SW1E 5DH.
Finance options are provided by Specialist Lending Limited t/a Duologi who is authorised and regulated by the Financial Conduct Authority
Registered office: 10 Bressenden Place, London, SW1E 5DH, United Kingdom.
Finance available subject to age and status. Terms and conditions apply.